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Passenger car (Volvo XC60 and others) - Repair

Official notice

16 Apr 2021

Last checked

27 Oct 2026

RecallScope risk estimate:MediumCAA Japan

An official CAA Japan notice concerns Passenger car (Volvo XC60 and others) - Repair. Defect in the medium-voltage battery control module (MVBM) of mild hybrid vehicles. ■ Defective component, etc.: Due to an inappropriate program in the medium-voltage battery control module (MVBM) of mild hybrid vehicles, an error may occur when diagnostic trouble code (DTC) data is cleared, causing repeated restarts. Consequently, the starter motor function may fail to operate, preventing the engine from starting. Published 2021-04-16.

What to do now

(Notification number) 外‐3190

Official notice

2021-04-16

The hazard

Defect in the medium-voltage battery control module (MVBM) of mild hybrid vehicles. ■ Defective component, etc.: Due to an inappropriate program in the medium-voltage battery control module (MVBM) of mild hybrid vehicles, an error may occur when diagnostic trouble code (DTC) data is cleared, causing repeated restarts. Consequently, the starter motor function may fail to operate, preventing the engine from starting.

How to check if you're affected

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Affected products

Product 1

ボルボ XC60

Product 2

他

Hazard

Defect in the medium-voltage battery control module (MVBM) of mild hybrid vehicles. ■ Defective component, etc.: Due to an inappropriate program in the medium-voltage battery control module (MVBM) of mild hybrid vehicles, an error may occur when diagnostic trouble code (DTC) data is cleared, causing repeated restarts. Consequently, the starter motor function may fail to operate, preventing the engine from starting.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

ボルボ・カー・ジャパン株式会社

Phone

Not provided

Brand: Volvo. Contact: ボルボ・カー・ジャパン株式会社.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Event id

CAA-00000027700

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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