Open official notice

Passenger cars (Volvo XC60 and 3 other models) - Repair

Official notice

24 Feb 2022

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Volvo XC60 and 3 other models) - Repair. Automatic accident emergency call system (antenna cover) defect. ■ Defective part (component name): Automatic accident emergency call system (antenna cover). ■ Details and cause of the structure, equipment or performance deemed noncompliant with standards: Inadequate manufacturing process control for the roof antenna cover may cause the roof to become distorted during vehicle assembly. As a result, the antenna cover may not fit tightly enough, allowing water to enter the vehicle through gaps. In the worst case, an emergency call warning may appear on the instrument panel and emergency calls may become unavailable. Published 2022-02-24.

What to do now

(Recall)外-3354 ■ Corrective measures: Inspect the antenna cover on all vehicles. If a gap between the cover and the body is found, correct its installation.

Recall number

外-3354

Official notice

2022-02-24

The hazard

Automatic accident emergency call system (antenna cover) defect. ■ Defective part (component name): Automatic accident emergency call system (antenna cover). ■ Details and cause of the structure, equipment or performance deemed noncompliant with standards: Inadequate manufacturing process control for the roof antenna cover may cause the roof to become distorted during vehicle assembly. As a result, the antenna cover may not fit tightly enough, allowing water to enter the vehicle through gaps. In the worst case, an emergency call warning may appear on the instrument panel and emergency calls may become unavailable.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

5AA-PB420TMA, 5AA-PB420TM, 5LA-PB420PA, 5AA-UB420TXCM, 5AA-UB420TXCMA, 5LA-UB420XCP, 5LA-UB420XCPA

Recall Numbers

外-3354

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Affected VINs (1)

LVYPS06MCNP106969

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Affected products

Product 1

ボルボ S90

Product 2

ボルボ V90

Product 3

ボルボ V90 クロスカントリー

Product 4

ボルボ XC60

Hazard

Automatic accident emergency call system (antenna cover) defect. ■ Defective part (component name): Automatic accident emergency call system (antenna cover). ■ Details and cause of the structure, equipment or performance deemed noncompliant with standards: Inadequate manufacturing process control for the roof antenna cover may cause the roof to become distorted during vehicle assembly. As a result, the antenna cover may not fit tightly enough, allowing water to enter the vehicle through gaps. In the worst case, an emergency call warning may appear on the instrument panel and emergency calls may become unavailable.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

ボルボ・カー・ジャパン株式会社

Phone

0120-55-8500

Brand: Volvo. Contact: ボルボ・カー・ジャパン株式会社. Phone 0120-55-8500.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3354

Event id

CAA-00000029010

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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