Open official notice

Passenger vehicles (Volvo XC60 and 8 other models) - Repair

Official notice

27 Jul 2022

Last checked

27 Oct 2026

RecallScope risk estimate:MediumCAA Japan

An official CAA Japan notice concerns Passenger vehicles (Volvo XC60 and 8 other models) - Repair. Defect in the engine power supply device (medium-voltage battery control module). ■ Defective component: Engine power supply device (medium-voltage battery control module). ■ Condition of the structure, equipment or performance deemed noncompliant with standards and its cause: Because the MVBM (medium-voltage battery control module) software is inappropriate, a communication error with the vehicle network may occur when starting the engine from a parked state if the vehicle is in sleep mode. As a result, the starter motor function may not operate, preventing the engine from starting. Published 2022-07-27.

What to do now

(Recall notification number) 外-3453. ■ Corrective measures: On all vehicles, rewrite the MVBM (medium-voltage battery control module) software with corrected software.

Recall number

外-3453

Official notice

2022-07-27

The hazard

Defect in the engine power supply device (medium-voltage battery control module). ■ Defective component: Engine power supply device (medium-voltage battery control module). ■ Condition of the structure, equipment or performance deemed noncompliant with standards and its cause: Because the MVBM (medium-voltage battery control module) software is inappropriate, a communication error with the vehicle network may occur when starting the engine from a parked state if the vehicle is in sleep mode. As a result, the starter motor function may not operate, preventing the engine from starting.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

5AA-PB420TM, 5AA-PB420TMA, 5AA-ZB420TM, 5AA-UB420TXCM, 5AA-UB420TXCMA, 5AA-LB420TXCM, 5AA-LB420TXCMA, 5AA-XB420TXCM

Recall Numbers

外-3453

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Affected products

Product 1

ボルボ S90

Product 2

ボルボ V90

Product 3

ボルボ V90 クロスカントリー

Product 4

ボルボ S60

Product 5

ボルボ V60

Product 6

ボルボ V60 クロスカントリー

Product 7

ボルボ XC60

Product 8

ボルボ XC90

Product 9

ボルボ XC40

Hazard

Defect in the engine power supply device (medium-voltage battery control module). ■ Defective component: Engine power supply device (medium-voltage battery control module). ■ Condition of the structure, equipment or performance deemed noncompliant with standards and its cause: Because the MVBM (medium-voltage battery control module) software is inappropriate, a communication error with the vehicle network may occur when starting the engine from a parked state if the vehicle is in sleep mode. As a result, the starter motor function may not operate, preventing the engine from starting.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

ボルボ・カー・ジャパン株式会社

Phone

0120-55-8500

Brand: Volvo. Contact: ボルボ・カー・ジャパン株式会社. Phone 0120-55-8500.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3453

Event id

CAA-00000029640

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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