Image available on the official notice.
Passenger car (Volvo XC60) - Repair
Official notice
2 Oct 2020
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger car (Volvo XC60) - Repair. Windshield wiper defect (front wiper arms). Defective component: Windshield wipers (front wiper arms). Condition of the structure, equipment or performance considered noncompliant with standards, and its cause: An inappropriate design value for the tightening torque of the front wiper arm retaining nuts may allow the retaining nuts to loosen. Consequently, wiping performance may deteriorate, preventing the required field of vision from being maintained. Published 2020-10-02.
What to do now
(Recall) 外－３０９７. Corrective measures: Retighten the nuts on the left and right front wiper arms to the proper torque on all vehicles.
Recall number
外-3097
Official notice
2020-10-02
The hazard
The hazard
Windshield wiper defect (front wiper arms). Defective component: Windshield wipers (front wiper arms). Condition of the structure, equipment or performance considered noncompliant with standards, and its cause: An inappropriate design value for the tightening torque of the front wiper arm retaining nuts may allow the retaining nuts to loosen. Consequently, wiping performance may deteriorate, preventing the required field of vision from being maintained.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Recall Numbers
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Affected products
Product 1
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Volvo. Contact: ボルボ・カスタマー・センター. Phone 0120-922-662.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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