Image available on the official notice.
Passenger cars (Volvo XC90, Volvo V90, Volvo XC60, Volvo S60, Volvo V60) - Repair
Official notice
23 Apr 2025
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger cars (Volvo XC90, Volvo V90, Volvo XC60, Volvo S60, Volvo V60) - Repair. Defect in electrical equipment (high-voltage battery). Defective component: Electrical equipment (high-voltage battery). Description and cause of the structure, equipment or performance considered noncompliant with standards: Due to inappropriate equipment settings, some cells in the high-voltage battery cell modules of plug-in hybrid vehicles have uneven surfaces. Consequently, an internal short circuit may occur in a cell module while the vehicle is parked with the battery fully charged. In the worst case, this may cause a heat-related battery malfunction and result in a fire. Published 2025-04-23.
What to do now
Recall notification number: 外-3980. Corrective measures: Inspect all vehicles using a dedicated diagnostic tool. If replacement is necessary, replace the cell module with a non-defective one and install a corrective program with vehicle self-diagnostic functionality. Also notify vehicle users not to charge the vehicle from an external plug-in power source until the vehicle is brought in for service.
Recall number
外-3980
Official notice
2025-04-23
The hazard
The hazard
Defect in electrical equipment (high-voltage battery). Defective component: Electrical equipment (high-voltage battery). Description and cause of the structure, equipment or performance considered noncompliant with standards: Due to inappropriate equipment settings, some cells in the high-voltage battery cell modules of plug-in hybrid vehicles have uneven surfaces. Consequently, an internal short circuit may occur in a cell module while the vehicle is parked with the battery fully charged. In the worst case, this may cause a heat-related battery malfunction and result in a fire.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
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Affected products
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Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Volvo. Contact: ボルボ・カー・ジャパン株式会社. Phone 0120-55-8500.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
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Documents, notices & source
See the official notice and source documents for full details.
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