Open official notice

Passenger Car (Volvo EX30) - Repair

Official notice

5 Mar 2026

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger Car (Volvo EX30) - Repair. Defect in electrical equipment (high-voltage battery). Defective component: Electrical equipment (high-voltage battery). Description and cause of the structure, equipment or performance deemed noncompliant with standards: Incorrect manufacturing equipment settings have caused some cells in the high-voltage battery cell modules to have unbalanced positive and negative electrode capacities. This may cause a short circuit inside a cell module, resulting in an unusual odor or a battery overheating warning being displayed. In the worst case, a heat-related battery malfunction may occur, potentially resulting in a fire. Published 2026-03-05.

What to do now

(Recall notification number) 外-4162. Remedy: Replace the cell modules with defect-free units in all affected vehicles.

Recall number

外-4162

Official notice

2026-03-05

The hazard

Defect in electrical equipment (high-voltage battery). Defective component: Electrical equipment (high-voltage battery). Description and cause of the structure, equipment or performance deemed noncompliant with standards: Incorrect manufacturing equipment settings have caused some cells in the high-voltage battery cell modules to have unbalanced positive and negative electrode capacities. This may cause a short circuit inside a cell module, resulting in an unusual odor or a battery overheating warning being displayed. In the worst case, a heat-related battery malfunction may occur, potentially resulting in a fire.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

ZAA-2E400R

Recall Numbers

外-4162

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Affected products

Product 1

ボルボ「ボルボ EX30」

Hazard

Defect in electrical equipment (high-voltage battery). Defective component: Electrical equipment (high-voltage battery). Description and cause of the structure, equipment or performance deemed noncompliant with standards: Incorrect manufacturing equipment settings have caused some cells in the high-voltage battery cell modules to have unbalanced positive and negative electrode capacities. This may cause a short circuit inside a cell module, resulting in an unusual odor or a battery overheating warning being displayed. In the worst case, a heat-related battery malfunction may occur, potentially resulting in a fire.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

ボルボ・カー・ジャパン株式会社

Phone

0120-55-8500

Brand: Volvo. Contact: ボルボ・カー・ジャパン株式会社. Phone 0120-55-8500.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-4162

Event id

CAA-00000035015

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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