Image available on the official notice.
Passenger car (Volvo EX30) - Repair
Official notice
8 Nov 2024
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger car (Volvo EX30) - Repair. Defect in the automatic emergency accident notification system (telematics and connectivity antenna module). ■ Defective part (component name): Automatic emergency accident notification system (telematics and connectivity antenna module). ■ Conditions and causes of the structure, equipment, or performance deemed noncompliant with standards: An inappropriate control program in the TCAM (telematics and connectivity antenna module) prevents connection to the mobile network. As a result, communication is not possible, and the system does not comply with Article 43-8 of the Safety Standards (standards for automatic emergency accident notification systems). Published 2024-11-08.
What to do now
(Recall notification number) 外-3885. ■ Corrective measures: On all vehicles, rewrite the TCAM program with the corrective program via OTA.
Recall number
外-3885
Official notice
2024-11-08
The hazard
The hazard
Defect in the automatic emergency accident notification system (telematics and connectivity antenna module). ■ Defective part (component name): Automatic emergency accident notification system (telematics and connectivity antenna module). ■ Conditions and causes of the structure, equipment, or performance deemed noncompliant with standards: An inappropriate control program in the TCAM (telematics and connectivity antenna module) prevents connection to the mobile network. As a result, communication is not possible, and the system does not comply with Article 43-8 of the Safety Standards (standards for automatic emergency accident notification systems).
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Models
Recall Numbers
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Affected products
Product 1
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Volvo. Contact: ボルボ・カー・ジャパン株式会社. Phone 0120-55-8500.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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