Image available on the official notice.
Passenger car (Volvo EX30) - Repair
Official notice
21 May 2024
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger car (Volvo EX30) - Repair. Defect in the center console display control computer. ■ Defective component (part name): Other (center console display control computer). ■ Details and cause of the noncompliant structure, equipment or performance: Due to an inappropriate control program in the DHU (display head unit), the display screen may show a test pattern (color bars) when the EV system starts. Consequently, the image showing the area immediately behind the vehicle when reversing, the speedometer, warning lights and other information may not be displayed. Published 2024-05-21.
What to do now
(Recall notification number) 外-3813. ■ Corrective action: Rewrite the DHU program with the corrected program on all vehicles.
Recall number
外-3813
Official notice
2024-05-21
The hazard
The hazard
Defect in the center console display control computer. ■ Defective component (part name): Other (center console display control computer). ■ Details and cause of the noncompliant structure, equipment or performance: Due to an inappropriate control program in the DHU (display head unit), the display screen may show a test pattern (color bars) when the EV system starts. Consequently, the image showing the area immediately behind the vehicle when reversing, the speedometer, warning lights and other information may not be displayed.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Models
Recall Numbers
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Affected products
Product 1
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Volvo. Contact: ボルボ・カー・ジャパン株式会社. Phone 0120-55-8500.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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