Open official notice

Passenger car (Volvo EX30) - Repair

Official notice

10 Feb 2026

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger car (Volvo EX30) - Repair. Defect in electrical equipment (high-voltage battery). ■ Defective part (component name): Electrical equipment (high-voltage battery). ■ Description and cause of the structure, equipment or performance deemed noncompliant with safety standards: Due to inappropriate manufacturing equipment settings, some cells in the high-voltage battery cell modules have unbalanced positive and negative electrode capacities. Consequently, a short circuit may occur inside a cell module, causing an unusual odor or the display of a battery overheating warning. In the worst case, a heat-related battery malfunction may occur and lead to a fire. Published 2026-02-10.

What to do now

(Recall notification number) 外-4137 ■ Corrective measures: As an interim measure for all vehicles, send users a warning letter instructing them to set the vehicle's target charge level to 70% or below. Implement a permanent remedy once it has been determined.

Recall number

外-4137

Official notice

2026-02-10

The hazard

Defect in electrical equipment (high-voltage battery). ■ Defective part (component name): Electrical equipment (high-voltage battery). ■ Description and cause of the structure, equipment or performance deemed noncompliant with safety standards: Due to inappropriate manufacturing equipment settings, some cells in the high-voltage battery cell modules have unbalanced positive and negative electrode capacities. Consequently, a short circuit may occur inside a cell module, causing an unusual odor or the display of a battery overheating warning. In the worst case, a heat-related battery malfunction may occur and lead to a fire.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

ZAA-2E400R

Recall Numbers

外-4137

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Affected products

Product 1

ボルボ「ボルボ EX30」

Hazard

Defect in electrical equipment (high-voltage battery). ■ Defective part (component name): Electrical equipment (high-voltage battery). ■ Description and cause of the structure, equipment or performance deemed noncompliant with safety standards: Due to inappropriate manufacturing equipment settings, some cells in the high-voltage battery cell modules have unbalanced positive and negative electrode capacities. Consequently, a short circuit may occur inside a cell module, causing an unusual odor or the display of a battery overheating warning. In the worst case, a heat-related battery malfunction may occur and lead to a fire.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

ボルボ・カー・ジャパン株式会社

Phone

0120-55-8500

Brand: Volvo. Contact: ボルボ・カー・ジャパン株式会社. Phone 0120-55-8500.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-4137

Event id

CAA-00000034918

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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