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Pinnacle³ radiation therapy planning system

Official notice

19 Aug 2025

Last checked

19 Aug 2025

Critical riskHealth Canada
Watch Philips

An official Health Canada notice concerns Pinnacle³ radiation therapy planning system. There is a software issue affecting Pinnacle³ Radiation Therapy Planning System performing advanced region of interest (ROI) expansion and contraction that results in a potential shift of the intended ROI. The software assumes the patient is always in the head first supine (HFS) position when transposing the advanced expansion to alternate positions. While performing advanced region of interest (ROI) expansion and contraction in the HFS position, the tool works as intended. However, when performing advanced ROI expansion and contraction on HFP, FFS, or FFP orientation images sets, a direction error occurs which results in potential overdose to nearby structure or potential underdose in the treatment plan. The following steps will lead to the software issue described above: Therapist / physician performs simulation based on HFP, FFS, and FFP images Physician performs advanced variable ROI expansion/contraction There is an error in direction of expansion/contraction Recall start date: June 11, 2025 Published 2025-08-19.

What to do now

Contact the manufacturer if you require additional information.

Recall number

77629

Official notice

2025-08-19

The hazard

There is a software issue affecting Pinnacle³ Radiation Therapy Planning System performing advanced region of interest (ROI) expansion and contraction that results in a potential shift of the intended ROI. The software assumes the patient is always in the head first supine (HFS) position when transposing the advanced expansion to alternate positions. While performing advanced region of interest (ROI) expansion and contraction in the HFS position, the tool works as intended. However, when performing advanced ROI expansion and contraction on HFP, FFS, or FFP orientation images sets, a direction error occurs which results in potential overdose to nearby structure or potential underdose in the treatment plan. The following steps will lead to the software issue described above: Therapist / physician performs simulation based on HFP, FFS, and FFP images Physician performs advanced variable ROI expansion/contraction There is an error in direction of expansion/contraction Recall start date: June 11, 2025

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

77629

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Affected products

Product 1

Affected products - Pinnacle³ 16.2.1, Lot or serial number - Not applicable., Model or catalog number - 459801419352

Product 2

Affected products - Pinnacle³ 16.2.1, Lot or serial number - Not applicable., Model or catalog number - 459801421292

Product 3

Affected products - Pinnacle Therapy Planning System - Syst, Lot or serial number - Not applicable., Model or catalog number - 459801566249

Risk / hazard

There is a software issue affecting Pinnacle³ Radiation Therapy Planning System performing advanced region of interest (ROI) expansion and contraction that results in a potential shift of the intended ROI. The software assumes the patient is always in the head first supine (HFS) position when transposing the advanced expansion to alternate positions. While performing advanced region of interest (ROI) expansion and contraction in the HFS position, the tool works as intended. However, when performing advanced ROI expansion and contraction on HFP, FFS, or FFP orientation images sets, a direction error occurs which results in potential overdose to nearby structure or potential underdose in the treatment plan. The following steps will lead to the software issue described above: Therapist / physician performs simulation based on HFP, FFS, and FFP images Physician performs advanced variable ROI expansion/contraction There is an error in direction of expansion/contraction Recall start date: June 11, 2025

Where it was sold

The source does not list specific retailers. See the official notice for where affected vehicles were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Philips, Pinnacle³ Radiation Therapy Planning System

Manufacturer

Not provided

Phone

Not provided

Brand: Philips, Pinnacle³ Radiation Therapy Planning System.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

critical

Recall details

Recall number

77629

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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