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Hard disk drives in azurion and allura systems

Official notice

15 May 2026

Last checked

15 May 2026

Critical riskHealth Canada
Watch Philips

An official Health Canada notice concerns Hard disk drives in azurion and allura systems. Philips has identified that Hard Disk Drives (HDDs) used in the PCS of Azurion and Allura systems may show a decrease in performance as they age, particularly beyond six years of service. Issues with an HDD may, depending on the specific system PC in which the affected HDD is installed, result in loss of imaging functionality. Additionally, in Allura systems, this may lead to loss of motorized movement, or loss of data. In some cases, a system restart may temporarily restore functionality. Published 2026-05-15.

What to do now

Contact the manufacturer if you require additional information.

Recall number

82082

Official notice

2026-05-15

The hazard

Philips has identified that Hard Disk Drives (HDDs) used in the PCS of Azurion and Allura systems may show a decrease in performance as they age, particularly beyond six years of service. Issues with an HDD may, depending on the specific system PC in which the affected HDD is installed, result in loss of imaging functionality. Additionally, in Allura systems, this may lead to loss of motorized movement, or loss of data. In some cases, a system restart may temporarily restore functionality.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Skus

722035, 722058, 722028, 722029, 722 223, 722 078, 722 067, 722038, 722026, 722 068, 001443, 722027, 722 224, 722 079

Other

RA RA-82082

Model Numbers

722035, 722058, 722028, 722029, 722 223, 722 078, 722 067, 722038, 722026, 722 068, 001443, 722027, 722 224, 722 079

Recall Numbers

82082

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Affected products

Product 1

Lot or serial number - Not applicable., Model or catalogue number - 722035

Product 2

Lot or serial number - Not applicable., Model or catalogue number - 722058

Product 3

Lot or serial number - Not applicable., Model or catalogue number - 722028

Product 4

Lot or serial number - Not applicable., Model or catalogue number - 722029

Product 5

Lot or serial number - Not applicable., Model or catalogue number - 722 223

Product 6

Lot or serial number - Not applicable., Model or catalogue number - 722 078

Product 7

Lot or serial number - Not applicable., Model or catalogue number - 722 067

Product 8

Lot or serial number - Not applicable., Model or catalogue number - 722038

Product 9

Lot or serial number - Not applicable., Model or catalogue number - 722026

Product 10

Lot or serial number - Not applicable., Model or catalogue number - 722 068

Product 11

Lot or serial number - Not applicable., Model or catalogue number - 001443

Product 12

Lot or serial number - Not applicable., Model or catalogue number - 722027

Product 13

Lot or serial number - Not applicable., Model or catalogue number - 722 224

Product 14

Lot or serial number - Not applicable., Model or catalogue number - 722 079

Risk / hazard

Philips has identified that Hard Disk Drives (HDDs) used in the PCS of Azurion and Allura systems may show a decrease in performance as they age, particularly beyond six years of service. Issues with an HDD may, depending on the specific system PC in which the affected HDD is installed, result in loss of imaging functionality. Additionally, in Allura systems, this may lead to loss of motorized movement, or loss of data. In some cases, a system restart may temporarily restore functionality.

Where it was sold

The source does not list specific retailers. See the official notice for where affected vehicles were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Philips

Manufacturer

Not provided

Phone

Not provided

Brand: Philips.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

critical

Recall details

Recall number

82082

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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