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Philips lumify systems

Official notice

26 Nov 2025

Last checked

26 Nov 2025

Medium riskHealth Canada

An official Health Canada notice concerns Philips lumify systems. Philips has become aware that the Lumify system is incompatible with Apple devices that have USB-C connector and are running iOS 18, which will cause a failure to perform live imaging potentially resulting in the procedure needing to be redone or rescheduled. Published 2025-11-26.

What to do now

Contact the manufacturer if you require additional information.

Recall number

81284

Official notice

2025-11-26

The hazard

Philips has become aware that the Lumify system is incompatible with Apple devices that have USB-C connector and are running iOS 18, which will cause a failure to perform live imaging potentially resulting in the procedure needing to be redone or rescheduled.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

81284

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Affected products

Product 1

Affected products - Lumify Diagnostic Ultrasound System iOS, Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - 795161

Product 2

Affected products - Lumify Power Module, Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - 453561998452

Risk / hazard

Philips has become aware that the Lumify system is incompatible with Apple devices that have USB-C connector and are running iOS 18, which will cause a failure to perform live imaging potentially resulting in the procedure needing to be redone or rescheduled.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Philips.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

81284

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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