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Ingenia and achieva systems

Official notice

16 Apr 2026

CriticalHealth Canada

An official Health Canada notice concerns Ingenia and achieva systems. Philips has become aware through the MRE software system developer Resoundant about an issue affecting MRE stiffness measurements when a specific range of image reconstruction parameters is used in combination with Resoundant's algorithm. Specifically, the reconstruction voxel size settings in the default MRE scan protocol are too small, which can potentially lead to inaccurate liver stiffness measurements (lower values). Published 2026-04-16.

What to do now

Contact the manufacturer if you require additional information.

Recall number

81905

Official notice

2026-04-16

The hazard

Philips has become aware through the MRE software system developer Resoundant about an issue affecting MRE stiffness measurements when a specific range of image reconstruction parameters is used in combination with Resoundant's algorithm. Specifically, the reconstruction voxel size settings in the default MRE scan protocol are too small, which can potentially lead to inaccurate liver stiffness measurements (lower values).

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Lots

70851, 45052, 45590, 62158, 49004, 17385, 38109

Skus

781358, 782107, 782138

Other

RA RA-81905

Model Numbers

781358, 782107, 782138

Recall Numbers

81905

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Affected products

Product 1

Lot or serial number - 70851, Model or catalogue number - 1.5T

Product 2

Lot or serial number - 45052, Model or catalogue number - 781358

Product 3

Lot or serial number - 45590, Model or catalogue number - 782107

Product 4

Lot or serial number - 62158, Model or catalogue number - 782107

Product 5

Lot or serial number - 49004, Model or catalogue number - 782138

Product 6

Lot or serial number - 17385, Model or catalogue number - ACHIEVA 3.0T

Product 7

Lot or serial number - 38109, Model or catalogue number - ACHIEVA 3.0T

Risk / hazard

Philips has become aware through the MRE software system developer Resoundant about an issue affecting MRE stiffness measurements when a specific range of image reconstruction parameters is used in combination with Resoundant's algorithm. Specifically, the reconstruction voxel size settings in the default MRE scan protocol are too small, which can potentially lead to inaccurate liver stiffness measurements (lower values).

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Philips.

Source & status

Source

Health Canada

Tier

beta

Category

HEALTH

Classification

Type I

App estimate

critical

Recall details

Recall number

81905

Classification

Type I

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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