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An official Health Canada notice concerns Achieva 3.0t mri system-main unit. Philips has become aware through in-house testing of a potential safety issue affecting MR systems operating on software versions R11.1 to R12.1 that could pose a risk for patients. Philips has identified potential stiffness value errors when viewing exported MR Elastography (MRE) stiffness maps to viewer Picture Archiving and Communication System (PACS). Published 2025-12-18.
What to do now
Contact the manufacturer if you require additional information.
Recall number
81380
Official notice
2025-12-18
The hazard
The hazard
Philips has become aware through in-house testing of a potential safety issue affecting MR systems operating on software versions R11.1 to R12.1 that could pose a risk for patients. Philips has identified potential stiffness value errors when viewing exported MR Elastography (MRE) stiffness maps to viewer Picture Archiving and Communication System (PACS).
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Philips.
Source & status
Source & status
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Category
Classification
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Recall details
Recall details
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Source tier
Documents, notices & source
See the official notice and source documents for full details.
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