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Philips incisive ct

Official notice

11 May 2023

Last checked

11 May 2023

Medium riskHealth Canada

An official Health Canada notice concerns Philips incisive ct. Philips has identified a hardware issue with a metal mounting box on the rotating scanner on rotor (heat exchanger box) located within the incisive CT system. This component may become detached and make contact with other components located within the incisive CT during rotation. Other components could be damaged due to the contact with the detached component. If this issue occurs, a loud noise will be emitted and the system will shut down. The cover may become displaced if the following sequence occurs: • Damaged component(s) come loose • The damaged component(s) contact other components in the system and cause them to break • A broken component makes contact with the top right gantry cover The displaced cover could create a small gap allowing a fragment of a damaged component to be expelled at a low velocity. The maximum weight of a fragment that could be expelled is 60g (2.12 ounces). Recall start date: May 1, 2023 Published 2023-05-11.

What to do now

Contact the manufacturer if you require additional information.

Recall number

73644

Official notice

2023-05-11

The hazard

Philips has identified a hardware issue with a metal mounting box on the rotating scanner on rotor (heat exchanger box) located within the incisive CT system. This component may become detached and make contact with other components located within the incisive CT during rotation. Other components could be damaged due to the contact with the detached component. If this issue occurs, a loud noise will be emitted and the system will shut down. The cover may become displaced if the following sequence occurs: • Damaged component(s) come loose • The damaged component(s) contact other components in the system and cause them to break • A broken component makes contact with the top right gantry cover The displaced cover could create a small gap allowing a fragment of a damaged component to be expelled at a low velocity. The maximum weight of a fragment that could be expelled is 60g (2.12 ounces). Recall start date: May 1, 2023

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

73644

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Affected products

Product 1

Affected products - Incisive Ct, Lot or serial number - All lots., Model or catalog number - 728143

Risk / hazard

Philips has identified a hardware issue with a metal mounting box on the rotating scanner on rotor (heat exchanger box) located within the incisive CT system. This component may become detached and make contact with other components located within the incisive CT during rotation. Other components could be damaged due to the contact with the detached component. If this issue occurs, a loud noise will be emitted and the system will shut down. The cover may become displaced if the following sequence occurs: • Damaged component(s) come loose • The damaged component(s) contact other components in the system and cause them to break • A broken component makes contact with the top right gantry cover The displaced cover could create a small gap allowing a fragment of a damaged component to be expelled at a low velocity. The maximum weight of a fragment that could be expelled is 60g (2.12 ounces). Recall start date: May 1, 2023

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Philips.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

73644

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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