Image available on the official notice.
Passenger cars (Mercedes-Benz C180 and other models) - Repair
Official notice
1 Oct 2020
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger cars (Mercedes-Benz C180 and other models) - Repair. Defect in the emergency call system communication module (electrical equipment). Defective component: Emergency call system communication module (electrical equipment). Condition of the structure, equipment or performance considered defective, and its cause: An inappropriate control program in the emergency call system communication module may prevent use of the automatic and manual 24-hour emergency call service. Published 2020-10-01.
What to do now
(Improvement campaign) 改－０６００. Improvement measures: Reprogram the communication module with the remedial control program on all vehicles.
Official notice
2020-10-01
The hazard
The hazard
Defect in the emergency call system communication module (electrical equipment). Defective component: Emergency call system communication module (electrical equipment). Condition of the structure, equipment or performance considered defective, and its cause: An inappropriate control program in the emergency call system communication module may prevent use of the automatic and manual 24-hour emergency call service.
How to check if you're affected
How to check if you're affected
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Turn on automatic VIN checksAffected products
Affected products
Product 1
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.
Source & status
Source & status
Recall details
Recall details
Event id
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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