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Passenger vehicles (Mercedes-Benz CLE200 Coupe and 39 other models) - Repair

Official notice

14 May 2026

Last checked

27 Oct 2026

RecallScope risk estimate:MediumCAA Japan

An official CAA Japan notice concerns Passenger vehicles (Mercedes-Benz CLE200 Coupe and 39 other models) - Repair. Automatic accident emergency call system (communication module) defect. Defective component: Automatic accident emergency call system (communication module). Condition of the structure, equipment or performance considered noncompliant with standards, and its cause: Due to an inappropriate manufacturing process for the in-vehicle communication module of the automatic accident emergency call system, a diode on the circuit board may crack and a warning message may be displayed. As a result, the call center's voice may be inaudible during an emergency call, preventing two-way communication and potentially resulting in noncompliance with safety standards. Published 2026-05-14.

What to do now

Recall notification number: 外-4178. Corrective measures: Replace the in-vehicle communication module with a nondefective part on all vehicles.

Units affected

4,141

Recall number

外-4178

Official notice

2026-05-14

The hazard

Automatic accident emergency call system (communication module) defect. Defective component: Automatic accident emergency call system (communication module). Condition of the structure, equipment or performance considered noncompliant with standards, and its cause: Due to an inappropriate manufacturing process for the in-vehicle communication module of the automatic accident emergency call system, a diode on the circuit board may crack and a warning message may be displayed. As a result, the call center's voice may be inaudible during an emergency call, preventing two-way communication and potentially resulting in noncompliance with safety standards.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

3CA-206004C, 5LA-206054C, 4AA-206287CN, 5AA-206241C, 5AA-206242C, 3CA-206204C, 3CA-206214C, 4LA-206280C, 4AA-214050C, 3CA-214004C, 5AA-214046C, 5LA-214054C, 4AA-214250C, 3CA-214204C, 5AA-214246C, 4LA-214263C, 4LA-214063C, 4AA-236350C, 4AA-236362C, 4AA-236450C, 5AA-223063N, 5AA-223163N, 4AA-254687C, 4LA-254680C, ZAA-295121C

Recall Numbers

外-4178

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Affected VINs (14)

W1K2060042R195795

W1K2062872F145040

W1K2062412F145025

W1K2062042F145024

W1K2142502A008853

W1K2062802F145023

W1K2140502A008852

W1K2142142A017752

W1K2140631A017722

W1N2546872F111788

W1N2546802F111789

W1K2239762A212788

W1N2546052F111787

W1N2546562F129740

The official notice holds the authoritative list of all 14 VINs.

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Affected products

Product 1

メルセデス・ベンツ「CLE200 クーペ」

Product 2

ほか39車種

Units affected

4,141

Hazard

Automatic accident emergency call system (communication module) defect. Defective component: Automatic accident emergency call system (communication module). Condition of the structure, equipment or performance considered noncompliant with standards, and its cause: Due to an inappropriate manufacturing process for the in-vehicle communication module of the automatic accident emergency call system, a diode on the circuit board may crack and a warning message may be displayed. As a result, the call center's voice may be inaudible during an emergency call, preventing two-way communication and potentially resulting in noncompliance with safety standards.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本合同会社

Phone

0120-086-880

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本合同会社. Phone 0120-086-880.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-4178

Event id

CAA-00000035273

Units affected

4,141

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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