Open official notice

Passenger cars (Mercedes-Benz GLC220d 4MATIC and 11 other models) - Repair

Official notice

17 Oct 2025

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Mercedes-Benz GLC220d 4MATIC and 11 other models) - Repair. Defect in the steering system (steering coupling). Defective component: Steering system (steering coupling). Condition of the structure, equipment or performance deemed noncompliant with standards and its cause: Due to inadequate manufacturing control, the bolt securing the steering coupling may not have been tightened properly. Consequently, the bolt may loosen and fall out during use, disconnecting the mechanical linkage between the steering wheel and steering gear. In the worst case, steering may become impossible. Published 2025-10-17.

What to do now

Recall notification number: 外-4089. Corrective measures: Retighten the bolt securing the steering coupling to the specified torque on all vehicles.

Units affected

683

Recall number

外-4089

Official notice

2025-10-17

The hazard

Defect in the steering system (steering coupling). Defective component: Steering system (steering coupling). Condition of the structure, equipment or performance deemed noncompliant with standards and its cause: Due to inadequate manufacturing control, the bolt securing the steering coupling may not have been tightened properly. Consequently, the bolt may loosen and fall out during use, disconnecting the mechanical linkage between the steering wheel and steering gear. In the worst case, steering may become impossible.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

5AA-206242C, 3CA-206204C, 3CA-254605C, 4AA-254687C, 4LA-254680C, 3CA-254305C, 4AA-254387C, 4LA-254380C, ZAA-295121C

Recall Numbers

外-4089

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Affected VINs (1)

W1K2951212F052471

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Affected products

Product 1

メルセデス・ベンツ 「GLC220d 4MATIC」ほか11車種

Units affected

683

Hazard

Defect in the steering system (steering coupling). Defective component: Steering system (steering coupling). Condition of the structure, equipment or performance deemed noncompliant with standards and its cause: Due to inadequate manufacturing control, the bolt securing the steering coupling may not have been tightened properly. Consequently, the bolt may loosen and fall out during use, disconnecting the mechanical linkage between the steering wheel and steering gear. In the worst case, steering may become impossible.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本合同会社

Phone

0120-086-880

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本合同会社. Phone 0120-086-880.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-4089

Event id

CAA-00000034445

Units affected

683

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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