Open official notice

Passenger cars (Mercedes-Benz GLC220d 4MATIC and 36 other models) - Repair

Official notice

22 Aug 2024

Last checked

27 Oct 2026

RecallScope risk estimate:MediumCAA Japan

An official CAA Japan notice concerns Passenger cars (Mercedes-Benz GLC220d 4MATIC and 36 other models) - Repair. Headlamp defect. ■ Defective component: Headlamps and related equipment (headlamps). ■ Description and cause of the structure, equipment or performance considered noncompliant with standards: Due to an inappropriate control program in the headlamp control unit, when the distance to a vehicle ahead becomes short, a pattern not specified in the safety standards may be projected onto part of the road surface ahead. Consequently, the vehicle does not comply with the standards for headlamps and related equipment. Published 2024-08-22.

What to do now

(Recall notification number) 外-3850. ■ Corrective measures: On all vehicles, replace the control programs in the left and right headlamp control units with remedial programs.

Units affected

25,971

Recall number

外-3850

Official notice

2024-08-22

The hazard

Headlamp defect. ■ Defective component: Headlamps and related equipment (headlamps). ■ Description and cause of the structure, equipment or performance considered noncompliant with standards: Due to an inappropriate control program in the headlamp control unit, when the distance to a vehicle ahead becomes short, a pattern not specified in the safety standards may be projected onto part of the road surface ahead. Consequently, the vehicle does not comply with the standards for headlamps and related equipment.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

3CA-206004C, 5AA-206042C, 5AA-206043C, 5LA-206054C, 5AA-206242C, 3CA-206204C, 3CA-206214C, 4LA-206080C, 4AA-206287C, 4LA-206280C, 4AA-214050C, 3CA-214004C, 5LA-214054C, 4AA-214250C, 3CA-214204C, 4AA-206087C, 4AA-236350C, 4AA-236450C, 3CA-254605C, 4AA-254687C, 4LA-254680C, 3CA-254305C, 4AA-254387C, 4LA-254380C, 4AA-232450C, ZAA-295121C

Recall Numbers

外-3850

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Affected VINs (2)

W1K2951212F052471

W1K2364502F015554

The official notice holds the authoritative list of all 2 VINs.

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Affected products

Product 1

メルセデス・ベンツ「GLC220d 4MATIC」ほか

Units affected

25,971

Hazard

Headlamp defect. ■ Defective component: Headlamps and related equipment (headlamps). ■ Description and cause of the structure, equipment or performance considered noncompliant with standards: Due to an inappropriate control program in the headlamp control unit, when the distance to a vehicle ahead becomes short, a pattern not specified in the safety standards may be projected onto part of the road surface ahead. Consequently, the vehicle does not comply with the standards for headlamps and related equipment.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本合同会社

Phone

0120-086-880

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本合同会社. Phone 0120-086-880.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3850

Event id

CAA-00000032759

Units affected

25,971

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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