Image available on the official notice.
Passenger car (Mercedes-Benz C180 and others) - Repair
Official notice
21 Nov 2019
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger car (Mercedes-Benz C180 and others) - Repair. Steering system (electric power steering) defect. ■ Defective part (component name): Steering system (electric power steering). ■ Condition of the structure, equipment or performance deemed noncompliant with standards, and its cause: Improper management of the equipment used to manufacture the electric power steering rack lock nuts has resulted in internal cracks in some nuts. Consequently, a lock nut may break and, in the worst case, obstruct the sliding movement of the steering rack, making steering impossible. Published 2019-11-21.
What to do now
(Recall) 外-2951 ■ Corrective measures: Replace the electric power steering with a nondefective unit on all vehicles.
Recall number
外-2951
Official notice
2019-11-21
The hazard
The hazard
Steering system (electric power steering) defect. ■ Defective part (component name): Steering system (electric power steering). ■ Condition of the structure, equipment or performance deemed noncompliant with standards, and its cause: Improper management of the equipment used to manufacture the electric power steering rack lock nuts has resulted in internal cracks in some nuts. Consequently, a lock nut may break and, in the worst case, obstruct the sliding movement of the steering rack, making steering impossible.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Recall Numbers
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Affected products
Product 1
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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