Open official notice

Passenger car (Mercedes-Benz C180 Coupe and other models) - Repair

Official notice

27 Jun 2019

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger car (Mercedes-Benz C180 Coupe and other models) - Repair. Seat (seat backrest) defect. ■ Defective component (part name): Seat (seat backrest). ■ Structure, equipment or performance deemed noncompliant with standards, and cause: Due to incorrect component dimensions in the locking mechanisms of the driver and front passenger seat backrests, the mechanisms may fail to operate correctly and the backrests may not lock securely. If strong force is applied to a backrest during a collision or similar event, it may fold forward and, in the worst case, cause injury to an occupant. Published 2019-06-27.

What to do now

(Recall) 外-2873 ■ Remedy: On all vehicles, check the operation of the locking mechanisms of the driver and front passenger seat backrests. If a mechanism malfunctions, replace the backrest with a non-defective unit.

Recall number

外-2873

Official notice

2019-06-27

The hazard

Seat (seat backrest) defect. ■ Defective component (part name): Seat (seat backrest). ■ Structure, equipment or performance deemed noncompliant with standards, and cause: Due to incorrect component dimensions in the locking mechanisms of the driver and front passenger seat backrests, the mechanisms may fail to operate correctly and the backrests may not lock securely. If strong force is applied to a backrest during a collision or similar event, it may fold forward and, in the worst case, cause injury to an occupant.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2873

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Affected products

Product 1

メルセデス・ベンツ C180クーペ 他

Hazard

Seat (seat backrest) defect. ■ Defective component (part name): Seat (seat backrest). ■ Structure, equipment or performance deemed noncompliant with standards, and cause: Due to incorrect component dimensions in the locking mechanisms of the driver and front passenger seat backrests, the mechanisms may fail to operate correctly and the backrests may not lock securely. If strong force is applied to a backrest during a collision or similar event, it may fold forward and, in the worst case, cause injury to an occupant.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本株式会社

Phone

0120-086-880

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2873

Event id

CAA-00000023686

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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