Open official notice

Passenger cars (Mercedes-Benz C180 Coupe and others) - Repair

Official notice

5 Jul 2018

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Mercedes-Benz C180 Coupe and others) - Repair. Defect in seats (seat backrests). ■Defective component (part name): Seats (seat backrests). ■Condition and cause of the structure, equipment or performance considered noncompliant: Incorrect component dimensions in the driver and front passenger seat backrest locking mechanisms may prevent the mechanisms from operating properly, leaving the backrests unsecured. Consequently, if strong force is applied to a backrest during a collision or similar event, it may fall forward and, in the worst case, injure an occupant. Published 2018-07-05.

What to do now

(Recall)外-2687 ■Details of corrective action: Check the operation of the driver and front passenger seat backrest locking mechanisms on all vehicles. If a malfunction is found, replace the backrest with a defect-free one.

Recall number

外-2687

Official notice

2018-07-05

The hazard

Defect in seats (seat backrests). ■Defective component (part name): Seats (seat backrests). ■Condition and cause of the structure, equipment or performance considered noncompliant: Incorrect component dimensions in the driver and front passenger seat backrest locking mechanisms may prevent the mechanisms from operating properly, leaving the backrests unsecured. Consequently, if strong force is applied to a backrest during a collision or similar event, it may fall forward and, in the worst case, injure an occupant.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2687

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Affected products

Product 1

メルセデス・ベンツ C180クーペ 他

Hazard

Defect in seats (seat backrests). ■Defective component (part name): Seats (seat backrests). ■Condition and cause of the structure, equipment or performance considered noncompliant: Incorrect component dimensions in the driver and front passenger seat backrest locking mechanisms may prevent the mechanisms from operating properly, leaving the backrests unsecured. Consequently, if strong force is applied to a backrest during a collision or similar event, it may fall forward and, in the worst case, injure an occupant.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

ダイムラーAG

Phone

0120-086-880

Brand: Mercedes-Benz. Contact: ダイムラーAG. Phone 0120-086-880.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2687

Event id

CAA-00000020285

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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