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Vitros® chemistry products system - lac slides (lactate)
Official notice
14 Aug 2025
Last checked
14 Aug 2025
An official Health Canada notice concerns Vitros® chemistry products system - lac slides (lactate). QuidelOrtho investigated customer complaints related to the inability to successfully calibrate VITROS® LAC slides on VITROS® XT 3400 systems and VITROS® XT 7600 systems. To resolve this issue, QuidelOrtho has adjusted the assay parameter used by the reflectometer to process VITROS® LAC slides. This parameter adjustment will be implemented beginning in add DRV 6339 (and above). QuidelOrtho advises affected customers to load add DRV 6339 (or above) upon receipt. Recall start date: August 5, 2025 Published 2025-08-14.
What to do now
Contact the manufacturer if you require additional information.
Recall number
77908
Official notice
2025-08-14
The hazard
The hazard
QuidelOrtho investigated customer complaints related to the inability to successfully calibrate VITROS® LAC slides on VITROS® XT 3400 systems and VITROS® XT 7600 systems. To resolve this issue, QuidelOrtho has adjusted the assay parameter used by the reflectometer to process VITROS® LAC slides. This parameter adjustment will be implemented beginning in add DRV 6339 (and above). QuidelOrtho advises affected customers to load add DRV 6339 (or above) upon receipt. Recall start date: August 5, 2025
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
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Company & contacts
Company & contacts
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Brand: Ortho-clinical Diagnostics, Vitros® Chemistry System - Lac Slides.
Source & status
Source & status
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Recall details
Recall details
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Documents, notices & source
See the official notice and source documents for full details.
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