No image published for this recall

No image published for this recall

Vitros chemistry product system-ca slides (calcium)

Official notice

24 Jul 2025

Last checked

24 Jul 2025

Medium riskHealth Canada

An official Health Canada notice concerns Vitros chemistry product system-ca slides (calcium). Generations (Gens) 67 and above of VITROS CA slides may experience an increased occurrence of condition code th4-63j during calibration, on VITROS XT 3400 and VITROS XT 7600 systems. Condition code th4-63j is generated when the reflectometer detects image variations which exceed an assay parameter defined on the assay data disk (add). If condition code th4-63j is generated during calibration, the calibration may fail. Recall start date: July 14, 2025 Published 2025-07-24.

What to do now

Contact the manufacturer if you require additional information.

Recall number

77764

Official notice

2025-07-24

The hazard

Generations (Gens) 67 and above of VITROS CA slides may experience an increased occurrence of condition code th4-63j during calibration, on VITROS XT 3400 and VITROS XT 7600 systems. Condition code th4-63j is generated when the reflectometer detects image variations which exceed an assay parameter defined on the assay data disk (add). If condition code th4-63j is generated during calibration, the calibration may fail. Recall start date: July 14, 2025

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

77764

Checked manually this time?

The app alerts you when a new official recall is published — no searching, no checking back.

Turn on recall alerts

Affected products

Product 1

Affected products - VITROS Chemistry Product System-Ca Slides (Calcium), Lot or serial number - Gen 67 and above, Model or catalogue number - 145 0261

Risk / hazard

Generations (Gens) 67 and above of VITROS CA slides may experience an increased occurrence of condition code th4-63j during calibration, on VITROS XT 3400 and VITROS XT 7600 systems. Condition code th4-63j is generated when the reflectometer detects image variations which exceed an assay parameter defined on the assay data disk (add). If condition code th4-63j is generated during calibration, the calibration may fail. Recall start date: July 14, 2025

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Ortho-clinical Diagnostics, Vitros Chemistry Product System-ca Slides.

Source & status

Source

Health Canada

Tier

official

Category

HOME

Classification

Type II

App estimate

medium

Recall details

Recall number

77764

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
Something wrong on this page?

Weekly recall digest

Get next week's recalls before you need them.

One email every Monday — official-source recalls for your country, and nothing else. Unsubscribe from any email.

The digest is the slow lane — one email a week. For instant, severity-gated alerts the moment a notice is published, get the app.

This recall was published 24 Jul 2025. The next one won't wait for you to search.

RecallScope watches official sources for the brands and VINs you follow, and alerts you the moment a new notice is published.