No image published for this recall

No image published for this recall

Ortho optix™ reader

Official notice

22 Aug 2022

Last checked

22 Aug 2022

Medium riskHealth Canada

An official Health Canada notice concerns Ortho optix™ reader. On the Ortho Optix Reader, when reviewing the results, the user can edit a grade and/or analysis of the results. • When performing this action, the user may also choose to "cancel" the edit. •Wwhen cancelling the edit, the user is informed that the "changes have not been saved" via a user interface prompt, which the user must "acknowledge/accept". • After the user "accepts", the result displayed on the user interface reverts as expected back to the original result and awaits result approval. • However, when the user completes "result approval", the result that is unexpectedly stored in the database and reported out of the system (such as to a connected lis) is the "edited result" that was previously cancelled. When this anomaly occurs, there is potential for an erroneous result to be stored in the database and reported out of the system. Recall start date: August 12, 2022 Published 2022-08-22.

What to do now

Contact the manufacturer if you require additional information.

Recall number

64491

Official notice

2022-08-22

The hazard

On the Ortho Optix Reader, when reviewing the results, the user can edit a grade and/or analysis of the results. • When performing this action, the user may also choose to "cancel" the edit. •Wwhen cancelling the edit, the user is informed that the "changes have not been saved" via a user interface prompt, which the user must "acknowledge/accept". • After the user "accepts", the result displayed on the user interface reverts as expected back to the original result and awaits result approval. • However, when the user completes "result approval", the result that is unexpectedly stored in the database and reported out of the system (such as to a connected lis) is the "edited result" that was previously cancelled. When this anomaly occurs, there is potential for an erroneous result to be stored in the database and reported out of the system. Recall start date: August 12, 2022

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

64491

Checked manually this time?

The app alerts you when a new official recall is published — no searching, no checking back.

Turn on recall alerts

Affected products

Product 1

Affected products - Ortho Optix™ Reader, Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - 6842222

Risk / hazard

On the Ortho Optix Reader, when reviewing the results, the user can edit a grade and/or analysis of the results. • When performing this action, the user may also choose to "cancel" the edit. •Wwhen cancelling the edit, the user is informed that the "changes have not been saved" via a user interface prompt, which the user must "acknowledge/accept". • After the user "accepts", the result displayed on the user interface reverts as expected back to the original result and awaits result approval. • However, when the user completes "result approval", the result that is unexpectedly stored in the database and reported out of the system (such as to a connected lis) is the "edited result" that was previously cancelled. When this anomaly occurs, there is potential for an erroneous result to be stored in the database and reported out of the system. Recall start date: August 12, 2022

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Ortho-clinical Diagnostics, Ortho Optix™ Reader.

Source & status

Source

Health Canada

Tier

official

Category

HOME

Classification

Type II

App estimate

medium

Recall details

Recall number

64491

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
Something wrong on this page?

Weekly recall digest

Get next week's recalls before you need them.

One email every Monday — official-source recalls for your country, and nothing else. Unsubscribe from any email.

The digest is the slow lane — one email a week. For instant, severity-gated alerts the moment a notice is published, get the app.

This recall was published 22 Aug 2022. The next one won't wait for you to search.

RecallScope watches official sources for the brands and VINs you follow, and alerts you the moment a new notice is published.