Open official notice

Passenger cars (Jeep Grand Cherokee, Grand Cherokee L) - Repair

Official notice

23 Oct 2025

Last checked

27 Oct 2026

RecallScope risk estimate:MediumCAA Japan

An official CAA Japan notice concerns Passenger cars (Jeep Grand Cherokee, Grand Cherokee L) - Repair. Defect in the electrical equipment (air-conditioning blower motor). ■ Defective component: Electrical equipment (air-conditioning blower motor). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: Due to an improper manufacturing process for the air-conditioning blower motor, some pins inside the connector are assembled in incorrect positions. Consequently, a poor connection at this connector may prevent the blower motor from operating and the defroster from functioning, potentially resulting in noncompliance with safety standards. Published 2025-10-23.

What to do now

Recall notification number: 外-4096. ■ Corrective measures: Inspect the connector on all vehicles. If any connector pins are abnormal, replace the blower motor with a new one.

Units affected

466

Recall number

外-4096

Official notice

2025-10-23

The hazard

Defect in the electrical equipment (air-conditioning blower motor). ■ Defective component: Electrical equipment (air-conditioning blower motor). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: Due to an improper manufacturing process for the air-conditioning blower motor, some pins inside the connector are assembled in incorrect positions. Consequently, a poor connection at this connector may prevent the blower motor from operating and the defroster from functioning, potentially resulting in noncompliance with safety standards.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

3LA-WL20, 3LA-WL20A, 7BA-WL20, 7BA-WL36L, 7BA-WL36LA

Recall Numbers

外-4096

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Affected products

Product 1

ジープ 「グランドチェロキー」「グランドチェロキーL」

Units affected

466

Hazard

Defect in the electrical equipment (air-conditioning blower motor). ■ Defective component: Electrical equipment (air-conditioning blower motor). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: Due to an improper manufacturing process for the air-conditioning blower motor, some pins inside the connector are assembled in incorrect positions. Consequently, a poor connection at this connector may prevent the blower motor from operating and the defroster from functioning, potentially resulting in noncompliance with safety standards.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

Not provided

Phone

0120-712-812

Brand: Jeep. Contact: Stellantis ジャパン株式会社 専用フリーダイヤル TEL:0120. Phone 0120-712-812.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-4096

Event id

CAA-00000034477

Units affected

466

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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