Image available on the official notice.
Passenger cars (Jeep Grand Cherokee, Grand Cherokee L) - Repair
Official notice
29 Sept 2023
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger cars (Jeep Grand Cherokee, Grand Cherokee L) - Repair. Suspension (rear coil spring) defect. ■ Defective part (component name): Suspension (rear coil spring). ■ Description and cause of the structure, equipment or performance considered noncompliant with standards: Due to improper manufacturing control, some rear coil springs in the suspension are inadequately installed. Continued use in this condition may cause a coil spring to detach, lowering the vehicle's ride height and impairing driving stability. Detached components may also endanger other traffic. Published 2023-09-29.
What to do now
(Recall notification number) 外-3695 ■ Corrective measures: On all vehicles, inspect the installation of the rear coil springs. If improperly installed, replace the upper and lower rear coil spring seats.
Units affected
1,984
Recall number
外-3695
Official notice
2023-09-29
The hazard
The hazard
Suspension (rear coil spring) defect. ■ Defective part (component name): Suspension (rear coil spring). ■ Description and cause of the structure, equipment or performance considered noncompliant with standards: Due to improper manufacturing control, some rear coil springs in the suspension are inadequately installed. Continued use in this condition may cause a coil spring to detach, lowering the vehicle's ride height and impairing driving stability. Detached components may also endanger other traffic.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Models
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Affected products
Product 1
Units affected
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Jeep. Contact: Stellantis ジャパン株式会社 専用フリーダイヤル TEL：0120. Phone 0120-712-812.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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