Image available on the official notice.
Passenger cars (Jeep Grand Cherokee, Grand Cherokee L) - Repair
Official notice
29 Sept 2023
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger cars (Jeep Grand Cherokee, Grand Cherokee L) - Repair. Steering system (connection between the steering shaft and steering gearbox) defect. ■ Defective part (component name): Steering system (connection between the steering shaft and steering gearbox). ■ Description and cause of the structure, equipment or performance considered noncompliant with standards: Due to improper manufacturing control, some steering systems were assembled without the steering shaft being inserted to the specified position in the gearbox connection. Consequently, the connection is inadequately secured. Continued use in this condition may cause the steering shaft to detach, resulting in loss of steering. Published 2023-09-29.
What to do now
(Recall notification number) 外-3694 ■ Corrective measures: On all vehicles, inspect the connection between the steering shaft and steering gearbox. If improper, replace the components involved in the steering shaft connection.
Units affected
264
Recall number
外-3694
Official notice
2023-09-29
The hazard
The hazard
Steering system (connection between the steering shaft and steering gearbox) defect. ■ Defective part (component name): Steering system (connection between the steering shaft and steering gearbox). ■ Description and cause of the structure, equipment or performance considered noncompliant with standards: Due to improper manufacturing control, some steering systems were assembled without the steering shaft being inserted to the specified position in the gearbox connection. Consequently, the connection is inadequately secured. Continued use in this condition may cause the steering shaft to detach, resulting in loss of steering.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Models
Recall Numbers
Checked manually this time?
Add your VIN to the app Watchlist to receive alerts for matching official notices.
Turn on automatic VIN checksAffected VINs (1)
Affected VINs (1)
The official notice holds the authoritative list of all 1 VINs.
Check my VIN automaticallyAffected products
Affected products
Product 1
Units affected
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Jeep. Contact: Stellantis ジャパン株式会社 専用フリーダイヤル TEL：0120. Phone 0120-712-812.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
View full official noticeWeekly recall digest
Get next week's recalls before you need them.
One email every Monday — official-source recalls for your country, and nothing else. Unsubscribe from any email.
The digest arrives once a week. For matching recall alerts after notices are processed, get the app.
This recall was published 29 Sept 2023. The next one won't wait for you to search.
RecallScope checks listed publishers for the brands and VINs you follow, and can alert you when a matching notice is processed.
