Open official notice

Passenger cars (Jeep Grand Cherokee, Grand Cherokee L) - Repair

Official notice

21 Jun 2024

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Jeep Grand Cherokee, Grand Cherokee L) - Repair. Suspension system (front suspension bolt) defect. ■ Defective component (part name): Suspension system (front suspension bolt). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Due to improper tightening of the bolts connecting the upper control arm and knuckle in the front suspension, some bolts have been damaged. These bolts may break, preventing the front wheels from being properly retained. In the worst case, vehicle driving stability may be impaired, resulting in an accident. Published 2024-06-21.

What to do now

(Recall notification number) 外-3824 ■ Corrective measures: On all vehicles, replace the affected bolts in the front suspension (left and right) with new ones.

Units affected

3,200

Recall number

外-3824

Official notice

2024-06-21

The hazard

Suspension system (front suspension bolt) defect. ■ Defective component (part name): Suspension system (front suspension bolt). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Due to improper tightening of the bolts connecting the upper control arm and knuckle in the front suspension, some bolts have been damaged. These bolts may break, preventing the front wheels from being properly retained. In the worst case, vehicle driving stability may be impaired, resulting in an accident.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

3LA-WL20, 3LA-WL20A, 7BA-WL20, 7BA-WL36L, 7BA-WL36LA, 7LA-WL20A

Recall Numbers

外-3824

Checked manually this time?

Add your VIN to the app Watchlist to receive alerts for matching official notices.

Turn on automatic VIN checks

Affected VINs (1)

1C4RJYN64N8500901

The official notice holds the authoritative list of all 1 VINs.

Check my VIN automatically

Affected products

Product 1

ジープ 「グランドチェロキー」「グランドチェロキーL」

Units affected

3,200

Hazard

Suspension system (front suspension bolt) defect. ■ Defective component (part name): Suspension system (front suspension bolt). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Due to improper tightening of the bolts connecting the upper control arm and knuckle in the front suspension, some bolts have been damaged. These bolts may break, preventing the front wheels from being properly retained. In the worst case, vehicle driving stability may be impaired, resulting in an accident.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

Not provided

Phone

0120-712-812

Brand: Jeep. Contact: Stellantis ジャパン株式会社 専用フリーダイヤル TEL:0120. Phone 0120-712-812.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3824

Event id

CAA-00000032518

Units affected

3,200

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
Something wrong on this page?

Weekly recall digest

Get next week's recalls before you need them.

One email every Monday — official-source recalls for your country, and nothing else. Unsubscribe from any email.

The digest arrives once a week. For matching recall alerts after notices are processed, get the app.

This recall was published 21 Jun 2024. The next one won't wait for you to search.

RecallScope checks listed publishers for the brands and VINs you follow, and can alert you when a matching notice is processed.

apple-buttongoogle-button