Image available on the official notice.
Passenger cars (Jeep Grand Cherokee, Grand Cherokee L) - Repair
Official notice
21 Jun 2024
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger cars (Jeep Grand Cherokee, Grand Cherokee L) - Repair. Suspension system (front suspension bolt) defect. ■ Defective component (part name): Suspension system (front suspension bolt). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Due to improper tightening of the bolts connecting the upper control arm and knuckle in the front suspension, some bolts have been damaged. These bolts may break, preventing the front wheels from being properly retained. In the worst case, vehicle driving stability may be impaired, resulting in an accident. Published 2024-06-21.
What to do now
(Recall notification number) 外-3824 ■ Corrective measures: On all vehicles, replace the affected bolts in the front suspension (left and right) with new ones.
Units affected
3,200
Recall number
外-3824
Official notice
2024-06-21
The hazard
The hazard
Suspension system (front suspension bolt) defect. ■ Defective component (part name): Suspension system (front suspension bolt). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Due to improper tightening of the bolts connecting the upper control arm and knuckle in the front suspension, some bolts have been damaged. These bolts may break, preventing the front wheels from being properly retained. In the worst case, vehicle driving stability may be impaired, resulting in an accident.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Models
Recall Numbers
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Affected VINs (1)
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Affected products
Product 1
Units affected
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Jeep. Contact: Stellantis ジャパン株式会社 専用フリーダイヤル TEL:0120. Phone 0120-712-812.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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