Image available on the official notice.
Passenger cars (Mercedes-Benz GLE450 4MATIC) - Repair
Official notice
26 Sept 2019
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger cars (Mercedes-Benz GLE450 4MATIC) - Repair. Air conditioning drain hose defect. ■ Defective component: Air conditioning drain hose. ■ Condition of the structure, equipment or performance deemed noncompliant with standards, and its cause: The drain hose for the air conditioning evaporator is improperly installed in some vehicles, allowing condensate to leak into the passenger compartment. This may cause water accumulation beneath the floor, resulting in corrosion or short circuits in electrical wiring and, in the worst case, a fire. Published 2019-09-26.
What to do now
(Recall) 外-2925 ■ Corrective measures: Inspect the installation of the drain hose on all vehicles and correct its installation if it is not properly fitted. If condensate leakage has caused damage or similar problems to any components, replace those components with new ones.
Recall number
外-2925
Official notice
2019-09-26
The hazard
The hazard
Air conditioning drain hose defect. ■ Defective component: Air conditioning drain hose. ■ Condition of the structure, equipment or performance deemed noncompliant with standards, and its cause: The drain hose for the air conditioning evaporator is improperly installed in some vehicles, allowing condensate to leak into the passenger compartment. This may cause water accumulation beneath the floor, resulting in corrosion or short circuits in electrical wiring and, in the worst case, a fire.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Recall Numbers
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Affected products
Product 1
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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