Image available on the official notice.
Passenger car (Mercedes-Benz GLE450 4MATIC, and 10 other models) - Repair
Official notice
16 May 2024
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger car (Mercedes-Benz GLE450 4MATIC, and 10 other models) - Repair. Electrical equipment (48V wiring) defect. ■ Defective component (part name): Electrical equipment (48V wiring). ■ Description and cause of the structure, equipment or performance deemed noncompliant with standards: Due to improper assembly during manufacture, some nuts on the 48V ground wiring beneath the front passenger seat are not tightened to the proper torque. Consequently, vibration during driving or similar factors may cause poor electrical continuity, illuminating the warning light and generating heat due to increased electrical contact resistance. In the worst case, this may result in a fire. Published 2024-05-16.
What to do now
(Recall notification number) 外-3803. ■ Corrective measures: Check the nut tightening torque on all vehicles. If there is looseness or melting damage, replace the damaged parts with new ones and secure them at the proper tightening torque.
Units affected
4,291
Recall number
外-3803
Official notice
2024-05-16
The hazard
The hazard
Electrical equipment (48V wiring) defect. ■ Defective component (part name): Electrical equipment (48V wiring). ■ Description and cause of the structure, equipment or performance deemed noncompliant with standards: Due to improper assembly during manufacture, some nuts on the 48V ground wiring beneath the front passenger seat are not tightened to the proper torque. Consequently, vibration during driving or similar factors may cause poor electrical continuity, illuminating the warning light and generating heat due to increased electrical contact resistance. In the worst case, this may result in a fire.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Models
Recall Numbers
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Turn on automatic VIN checksAffected VINs (2)
Affected VINs (2)
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Check my VIN automaticallyAffected products
Affected products
Product 1
Units affected
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本合同会社. Phone 0120-086-880.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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