Image available on the official notice.
Passenger cars (Mercedes-Benz GLE400d 4MATIC and 10 other models) - Repair
Official notice
22 Jun 2023
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger cars (Mercedes-Benz GLE400d 4MATIC and 10 other models) - Repair. Air-conditioning drain hose defect. Defective component: Other (air-conditioning drain hose). Nature and cause of the structure, equipment or performance deemed noncompliant with standards: Due to improper installation of the drain hose on the air-conditioning evaporator, condensation may leak into the passenger compartment in some vehicles. This may cause water accumulation beneath the floor, resulting in corrosion or short circuits in the electrical wiring and, in the worst case, a fire. Published 2023-06-22.
What to do now
Recall notification number: 外-3631. Corrective measures: Inspect the drain hose installation on all vehicles and correct the installation if the hose is not properly fitted. If leaking condensation has damaged any components, replace those components with new ones.
Units affected
3,024
Recall number
外-3631
Official notice
2023-06-22
The hazard
The hazard
Air-conditioning drain hose defect. Defective component: Other (air-conditioning drain hose). Nature and cause of the structure, equipment or performance deemed noncompliant with standards: Due to improper installation of the drain hose on the air-conditioning evaporator, condensation may leak into the passenger compartment in some vehicles. This may cause water accumulation beneath the floor, resulting in corrosion or short circuits in the electrical wiring and, in the worst case, a fire.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Models
Recall Numbers
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Affected products
Product 1
Units affected
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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