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Passenger cars (Mercedes-Benz GLE400d 4MATIC) - Repair

Official notice

19 Apr 2024

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Mercedes-Benz GLE400d 4MATIC) - Repair. Defect in the ground wiring for the 12V battery under the front passenger seat. ■ Defective component and details: Due to improper assembly during manufacture, some nuts at the body ground terminal point for the ground wiring of the 12V battery under the front passenger seat were not tightened to the specified torque. Consequently, vibrations while driving or similar factors may loosen the nut, increasing electrical resistance and generating heat that may melt and damage surrounding components. In the worst case, this may cause a fire. Published 2024-04-19.

What to do now

(Notification number) 外-3781

Recall number

外-3781

Official notice

2024-04-19

The hazard

Defect in the ground wiring for the 12V battery under the front passenger seat. ■ Defective component and details: Due to improper assembly during manufacture, some nuts at the body ground terminal point for the ground wiring of the 12V battery under the front passenger seat were not tightened to the specified torque. Consequently, vibrations while driving or similar factors may loosen the nut, increasing electrical resistance and generating heat that may melt and damage surrounding components. In the worst case, this may cause a fire.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

3DA-A8YH01, 3BA-A1DPC, 7BA-982M40, 3AA-F2DJPA, 3CA-206204C, 5BA-LA850S

Recall Numbers

外-3781

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Affected products

Product 1

メルセデス・ベンツ「GLE400d 4MATIC」

Hazard

Defect in the ground wiring for the 12V battery under the front passenger seat. ■ Defective component and details: Due to improper assembly during manufacture, some nuts at the body ground terminal point for the ground wiring of the 12V battery under the front passenger seat were not tightened to the specified torque. Consequently, vibrations while driving or similar factors may loosen the nut, increasing electrical resistance and generating heat that may melt and damage surrounding components. In the worst case, this may cause a fire.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本株式会社

Phone

Not provided

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3781

Event id

CAA-00000032261

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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