Open official notice

Passenger car (Mercedes-Benz GLE400d 4MATIC Coupe and others) - Repair

Official notice

10 Dec 2020

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger car (Mercedes-Benz GLE400d 4MATIC Coupe and others) - Repair. Seat belt (seat belt buckle) defect. ■ Defective component: Seat belt (seat belt buckle). ■ Details and cause of the structure, equipment or performance considered noncompliant with standards: Due to an inappropriate design for securing the rear center seat belt buckle when not in use, the buckle may slip beneath the seat cushion. In the worst case, the buckle cannot be retrieved and the seat belt cannot be fastened. Published 2020-12-10.

What to do now

(Recall) 外-3138 ■ Corrective measures: On all vehicles, secure the seat belt buckle so that it cannot slip beneath the seat cushion.

Recall number

外-3138

Official notice

2020-12-10

The hazard

Seat belt (seat belt buckle) defect. ■ Defective component: Seat belt (seat belt buckle). ■ Details and cause of the structure, equipment or performance considered noncompliant with standards: Due to an inappropriate design for securing the rear center seat belt buckle when not in use, the buckle may slip beneath the seat cushion. In the worst case, the buckle cannot be retrieved and the seat belt cannot be fastened.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-3138

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Affected products

Product 1

メルセデス・ベンツ GLE400d 4MATICクーペ 他

Hazard

Seat belt (seat belt buckle) defect. ■ Defective component: Seat belt (seat belt buckle). ■ Details and cause of the structure, equipment or performance considered noncompliant with standards: Due to an inappropriate design for securing the rear center seat belt buckle when not in use, the buckle may slip beneath the seat cushion. In the worst case, the buckle cannot be retrieved and the seat belt cannot be fastened.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本株式会社

Phone

0120-086-880

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3138

Event id

CAA-00000027340

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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