Open official notice

Passenger car (Mercedes-Benz GLB250 4MATIC and others) - Repair

Official notice

25 Aug 2021

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger car (Mercedes-Benz GLB250 4MATIC and others) - Repair. Defect in the left and right front footwalls. ■ Defective part and details: Due to improper sealing work at the panel joints in the left and right front footwalls, rainwater may enter the passenger compartment in some vehicles. As a result, water may accumulate beneath the floor, causing corrosion or short circuits in the electrical wiring. In the worst case, the engine may stop while driving. Published 2021-08-25.

What to do now

(Notification number) 外-3246

Recall number

外-3246

Official notice

2021-08-25

The hazard

Defect in the left and right front footwalls. ■ Defective part and details: Due to improper sealing work at the panel joints in the left and right front footwalls, rainwater may enter the passenger compartment in some vehicles. As a result, water may accumulate beneath the floor, causing corrosion or short circuits in the electrical wiring. In the worst case, the engine may stop while driving.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-3246

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Affected products

Product 1

メルセデス・ベンツ「GLB250 4MATIC 他」

Hazard

Defect in the left and right front footwalls. ■ Defective part and details: Due to improper sealing work at the panel joints in the left and right front footwalls, rainwater may enter the passenger compartment in some vehicles. As a result, water may accumulate beneath the floor, causing corrosion or short circuits in the electrical wiring. In the worst case, the engine may stop while driving.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本株式会社

Phone

Not provided

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3246

Event id

CAA-00000028249

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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