Image not available in RecallScope.
Passenger cars (Mercedes-Benz EQC400 4MATIC) - Repair
Official notice
20 Nov 2025
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger cars (Mercedes-Benz EQC400 4MATIC) - Repair. High-voltage battery defect. ■ Defective parts and details: Due to an improper manufacturing process, some high-voltage batteries have insufficient waterproofing around openings. Consequently, prolonged use may reduce sealing integrity, allowing moisture to enter the battery and cause insulation failure, resulting in failure to start. In the worst case, a short circuit inside the battery may cause a fire. Published 2025-11-20.
What to do now
(Notification number) 外4090
Official notice
2025-11-20
The hazard
The hazard
High-voltage battery defect. ■ Defective parts and details: Due to an improper manufacturing process, some high-voltage batteries have insufficient waterproofing around openings. Consequently, prolonged use may reduce sealing integrity, allowing moisture to enter the battery and cause insulation failure, resulting in failure to start. In the worst case, a short circuit inside the battery may cause a fire.
How to check if you're affected
How to check if you're affected
Product identifiers are not currently available in RecallScope. Check the official notice before deciding whether your item is affected.
Checked manually this time?
Add your VIN to the app Watchlist to receive alerts for matching official notices.
Turn on automatic VIN checksAffected products
Affected products
Product 1
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本合同会社.
Source & status
Source & status
Recall details
Recall details
Event id
Source tier
Documents, notices & source
See the official notice and source documents for full details.
View full official noticeWeekly recall digest
Get next week's recalls before you need them.
One email every Monday — official-source recalls for your country, and nothing else. Unsubscribe from any email.
The digest arrives once a week. For matching recall alerts after notices are processed, get the app.
This recall was published 20 Nov 2025. The next one won't wait for you to search.
RecallScope checks listed publishers for the brands and VINs you follow, and can alert you when a matching notice is processed.
