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Passenger car (Mercedes-Benz EQC400 4MATIC) - Repair
Official notice
16 Apr 2021
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger car (Mercedes-Benz EQC400 4MATIC) - Repair. Defect in the EV battery management system. ■ Defective component, etc.: Due to improper production management, some EV battery management systems have a different control program installed. Consequently, communication failures between internal systems may occur when the system starts up. In the worst case, the battery warning light may illuminate and power may not be supplied to the motor, leaving the vehicle unable to move. Published 2021-04-16.
What to do now
(Notification number) 外‐3195
Official notice
2021-04-16
The hazard
The hazard
Defect in the EV battery management system. ■ Defective component, etc.: Due to improper production management, some EV battery management systems have a different control program installed. Consequently, communication failures between internal systems may occur when the system starts up. In the worst case, the battery warning light may illuminate and power may not be supplied to the motor, leaving the vehicle unable to move.
How to check if you're affected
How to check if you're affected
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Affected products
Product 1
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社.
Source & status
Source & status
Recall details
Recall details
Event id
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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