Open official notice

Passenger cars (Mercedes-Benz GLB250 4MATIC and others) - Repair

Official notice

5 Nov 2020

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Mercedes-Benz GLB250 4MATIC and others) - Repair. Body (rear spoiler) defect. ■ Defective part (component name): Body (rear spoiler). ■ Condition of the structure, equipment or performance considered noncompliant with standards, and its cause: Due to improper welding during component manufacture, some rear spoilers at the top of the tailgate are not properly secured or are secured out of position. Consequently, they may lift, or contact the roof when the tailgate is opened and become unsecured. In the worst case, they may fall off while driving and obstruct other traffic. Published 2020-11-05.

What to do now

(Recall) 外-3121 ■ Corrective measures: Inspect the rear spoiler mounting on all vehicles. Correct inadequately secured spoilers or replace them with nondefective ones.

Recall number

外-3121

Official notice

2020-11-05

The hazard

Body (rear spoiler) defect. ■ Defective part (component name): Body (rear spoiler). ■ Condition of the structure, equipment or performance considered noncompliant with standards, and its cause: Due to improper welding during component manufacture, some rear spoilers at the top of the tailgate are not properly secured or are secured out of position. Consequently, they may lift, or contact the roof when the tailgate is opened and become unsecured. In the worst case, they may fall off while driving and obstruct other traffic.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-3121

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Affected products

Product 1

メルセデス・ベンツ GLB250 4MATIC 他

Hazard

Body (rear spoiler) defect. ■ Defective part (component name): Body (rear spoiler). ■ Condition of the structure, equipment or performance considered noncompliant with standards, and its cause: Due to improper welding during component manufacture, some rear spoilers at the top of the tailgate are not properly secured or are secured out of position. Consequently, they may lift, or contact the roof when the tailgate is opened and become unsecured. In the worst case, they may fall off while driving and obstruct other traffic.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本株式会社

Phone

0120-086-880

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3121

Event id

CAA-00000027197

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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