Open official notice

Passenger car (Mercedes-Benz E350de and others) - Repair

Official notice

25 Mar 2024

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger car (Mercedes-Benz E350de and others) - Repair. Air conditioning control unit defect. Defective component details: In the air conditioning control unit, the control program for the valve that switches the low-pressure EGR cooling path is inappropriate. Consequently, the low-pressure EGR cannot be cooled and the gas temperature inside it does not decrease. As a result, an engine malfunction may be detected and the engine warning light (MIL) may illuminate. In the worst case, exhaust emissions performance may deteriorate. Published 2024-03-25.

What to do now

(Notification number) 外-3726

Recall number

外-3726

Official notice

2024-03-25

The hazard

Air conditioning control unit defect. Defective component details: In the air conditioning control unit, the control program for the valve that switches the low-pressure EGR cooling path is inappropriate. Consequently, the low-pressure EGR cannot be cooled and the gas temperature inside it does not decrease. As a result, an engine malfunction may be detected and the engine warning light (MIL) may illuminate. In the worst case, exhaust emissions performance may deteriorate.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

3MA-213016C, 5AA-206042C, 5AA-LB420TXCM, YDS-WA142

Recall Numbers

外-3726

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Affected products

Product 1

メルセデス・ベンツ「E350de 他」

Hazard

Air conditioning control unit defect. Defective component details: In the air conditioning control unit, the control program for the valve that switches the low-pressure EGR cooling path is inappropriate. Consequently, the low-pressure EGR cannot be cooled and the gas temperature inside it does not decrease. As a result, an engine malfunction may be detected and the engine warning light (MIL) may illuminate. In the worst case, exhaust emissions performance may deteriorate.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本株式会社

Phone

Not provided

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3726

Event id

CAA-00000032066

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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