Open official notice

Passenger car (Citroën e-C4) - Repair

Official notice

19 Apr 2023

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger car (Citroën e-C4) - Repair. Traction battery management unit defect. ■ Defective part and details: The traction battery management unit may mistakenly interpret an invalid signal sent from the battery as a malfunction. As a result, a warning light illuminates, a warning message is displayed, and the drive power supply is cut off, potentially rendering the vehicle unable to drive. Published 2023-04-19.

What to do now

(Notification number) 外-3594

Recall number

外-3594

Official notice

2023-04-19

The hazard

Traction battery management unit defect. ■ Defective part and details: The traction battery management unit may mistakenly interpret an invalid signal sent from the battery as a malfunction. As a result, a warning light illuminates, a warning message is displayed, and the drive power supply is cut off, potentially rendering the vehicle unable to drive.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

DBA-R35, LDA-1S20, 3LA-E435G06H, 3DA-D41YH01, EBT-F198, EBT-M293, ZAF-M299, YDS-WA142, 2DG-NB4X2BVJ, 8BL-S10AB, ZAA-FWEBGE, ZAA-C41ZK01

Recall Numbers

外-3594

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Affected products

Product 1

シトロエン「e-C4」

Hazard

Traction battery management unit defect. ■ Defective part and details: The traction battery management unit may mistakenly interpret an invalid signal sent from the battery as a malfunction. As a result, a warning light illuminates, a warning message is displayed, and the drive power supply is cut off, potentially rendering the vehicle unable to drive.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Citroën. Contact: Stellantis ジャパン株式会社.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3594

Event id

CAA-00000030678

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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