Open official notice

Passenger car (Citroën CX 5) - Repair

Official notice

22 Sept 2023

Last checked

27 Oct 2026

RecallScope risk estimate:MediumCAA Japan

An official CAA Japan notice concerns Passenger car (Citroën CX 5) - Repair. 12V battery defect. ■ Defective component, etc.: Due to inadequate manufacturing management, the 12V battery's positive terminal is missing its protective cover. Consequently, tools or other objects may contact the positive terminal and surrounding metal parts during maintenance or similar work, causing a short circuit. Published 2023-09-22.

What to do now

(Notification number) 677

Recall number

677

Official notice

2023-09-22

The hazard

12V battery defect. ■ Defective component, etc.: Due to inadequate manufacturing management, the 12V battery's positive terminal is missing its protective cover. Consequently, tools or other objects may contact the positive terminal and surrounding metal parts during maintenance or similar work, causing a short circuit.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

7BA-E435G06

Recall Numbers

677

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Affected products

Product 1

シトロエン「CX 5」

Hazard

12V battery defect. ■ Defective component, etc.: Due to inadequate manufacturing management, the 12V battery's positive terminal is missing its protective cover. Consequently, tools or other objects may contact the positive terminal and surrounding metal parts during maintenance or similar work, causing a short circuit.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Citroën. Contact: Stellantis ジャパン株式会社.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

677

Event id

CAA-00000031293

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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