Open official notice

Passenger car (Citroën C3) - Repair

Official notice

17 Nov 2023

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger car (Citroën C3) - Repair. Defect in the engine control unit. ■ Defective component details: Inappropriate engine control unit software sets the engine speed too high in the safe mode activated when an accelerator pedal malfunction is detected. When this safe mode activates, unintended acceleration while driving or in other circumstances may cause a collision with a vehicle ahead or a pedestrian. Also, if the driver leaves the vehicle with the shift selector in D while this safe mode is active, the parking brake may be unable to hold the vehicle, allowing it to move under its own power. Published 2023-11-17.

What to do now

(Notification number) 外-3706

Recall number

外-3706

Official notice

2023-11-17

The hazard

Defect in the engine control unit. ■ Defective component details: Inappropriate engine control unit software sets the engine speed too high in the safe mode activated when an accelerator pedal malfunction is detected. When this safe mode activates, unintended acceleration while driving or in other circumstances may cause a collision with a vehicle ahead or a pedestrian. Also, if the driver leaves the vehicle with the shift selector in D while this safe mode is active, the parking brake may be unable to hold the vehicle, allowing it to move under its own power.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

2PG-CG5CA, 3LA-X745G06H, 5BA-B6HN05, 3DA-P52YH01, 3CA-22EJ30, QPG-FW1EXEG, YDN-B204A, BSA-2000CH, 2DG-FS1EHA, 4BA-SK5, 3LA-P515G06H, 3DA-P51YH01

Recall Numbers

外-3706

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Affected products

Product 1

シトロエン「C3」

Hazard

Defect in the engine control unit. ■ Defective component details: Inappropriate engine control unit software sets the engine speed too high in the safe mode activated when an accelerator pedal malfunction is detected. When this safe mode activates, unintended acceleration while driving or in other circumstances may cause a collision with a vehicle ahead or a pedestrian. Also, if the driver leaves the vehicle with the shift selector in D while this safe mode is active, the parking brake may be unable to hold the vehicle, allowing it to move under its own power.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Citroën. Contact: Stellantis ジャパン株式会社.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3706

Event id

CAA-00000031588

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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