Open official notice

Passenger car (Citroën C3 and others) - Repair

Official notice

26 Oct 2021

Last checked

4 Nov 2026

RecallScope risk estimate:MediumCAA Japan

An official CAA Japan notice concerns Passenger car (Citroën C3 and others) - Repair. Torque converter defect. ■ Defective component and details: Due to improper maintenance of the testing equipment used in the manufacturing process, some torque converters had their oil seals damaged during testing and were installed in vehicles in that condition. Oil may therefore leak during use, causing the clutch to slip, a warning light to illuminate, messages to appear on the instrument panel, and gear shifting problems, potentially resulting in poor acceleration. Published 2021-10-26.

What to do now

(Notification number) 外-3293

Recall number

外-3293

Official notice

2021-10-26

The hazard

Torque converter defect. ■ Defective component and details: Due to improper maintenance of the testing equipment used in the manufacturing process, some torque converters had their oil seals damaged during testing and were installed in vehicles in that condition. Oil may therefore leak during use, causing the clutch to slip, a warning light to illuminate, messages to appear on the instrument panel, and gear shifting problems, potentially resulting in poor acceleration.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-3293

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Affected products

Product 1

シトロエン「C3 他」

Hazard

Torque converter defect. ■ Defective component and details: Due to improper maintenance of the testing equipment used in the manufacturing process, some torque converters had their oil seals damaged during testing and were installed in vehicles in that condition. Oil may therefore leak during use, causing the clutch to slip, a warning light to illuminate, messages to appear on the instrument panel, and gear shifting problems, potentially resulting in poor acceleration.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

Groupe PSA Japan 日本株式会社

Phone

Not provided

Brand: Citroën. Contact: Groupe PSA Japan 日本株式会社.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3293

Event id

CAA-00000028547

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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