Open official notice

Passenger cars (Citroën C3 Aircross and others) - Repair

Official notice

19 Apr 2024

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Citroën C3 Aircross and others) - Repair. Rear crossmember defect. ■ Defective component and details: Some rear crossmembers have insufficient strength due to improper processing during manufacture. As a result, cracks and abnormal noises may develop during use. In the worst case, the rear crossmember may break, potentially impairing driving stability. Published 2024-04-19.

What to do now

(Notification number) 外-3771

Recall number

外-3771

Official notice

2024-04-19

The hazard

Rear crossmember defect. ■ Defective component and details: Some rear crossmembers have insufficient strength due to improper processing during manufacture. As a result, cracks and abnormal noises may develop during use. In the worst case, the rear crossmember may break, potentially impairing driving stability.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

3DA-A8YH01, 3BA-A1DPC, 7BA-982M40, 3AA-F2DJPA, 3CA-206204C, 5BA-LA850S

Recall Numbers

外-3771

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Affected products

Product 1

シトロエン「C3 エアクロス 他」

Hazard

Rear crossmember defect. ■ Defective component and details: Some rear crossmembers have insufficient strength due to improper processing during manufacture. As a result, cracks and abnormal noises may develop during use. In the worst case, the rear crossmember may break, potentially impairing driving stability.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Citroën. Contact: Stellantis ジャパン株式会社.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3771

Event id

CAA-00000032255

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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