Open official notice

Passenger car (Mercedes-Benz C350e station wagon) - Repair

Official notice

30 May 2019

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger car (Mercedes-Benz C350e station wagon) - Repair. Electrical equipment (electrical wiring) defect. ■ Defective component: Electrical equipment (electrical wiring). ■ Condition of the structure, equipment or performance deemed noncompliant with standards, and its cause: In some hybrid vehicles, electrical wiring contacts the vehicle frame because the work instructions for component assembly were inappropriate. Consequently, vibration during driving, etc. may wear away the insulation, causing a short circuit to the vehicle frame and, in the worst case, a fire. Published 2019-05-30.

What to do now

(Recall) 外-2858 ■ Corrective measures: Inspect all vehicles for contact between the electrical wiring and frame. If contact is found, correct the wiring routing appropriately. If the insulation has worn away, replace the electrical wiring with new wiring.

Recall number

外-2858

Official notice

2019-05-30

The hazard

Electrical equipment (electrical wiring) defect. ■ Defective component: Electrical equipment (electrical wiring). ■ Condition of the structure, equipment or performance deemed noncompliant with standards, and its cause: In some hybrid vehicles, electrical wiring contacts the vehicle frame because the work instructions for component assembly were inappropriate. Consequently, vibration during driving, etc. may wear away the insulation, causing a short circuit to the vehicle frame and, in the worst case, a fire.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2858

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Affected products

Product 1

メルセデス・ベンツ C350eステーションワコ゛ン

Hazard

Electrical equipment (electrical wiring) defect. ■ Defective component: Electrical equipment (electrical wiring). ■ Condition of the structure, equipment or performance deemed noncompliant with standards, and its cause: In some hybrid vehicles, electrical wiring contacts the vehicle frame because the work instructions for component assembly were inappropriate. Consequently, vibration during driving, etc. may wear away the insulation, causing a short circuit to the vehicle frame and, in the worst case, a fire.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本株式会社

Phone

Not provided

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2858

Event id

CAA-00000023284

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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