Image available on the official notice.
Passenger cars (Mercedes-Benz C350e and others) - Repair
Official notice
16 Oct 2018
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger cars (Mercedes-Benz C350e and others) - Repair. Electrical equipment (electrical wiring) defect. ■ Defective part (component name): Electrical equipment (electrical wiring). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Due to inappropriate work instructions during component installation, the electrical wiring in some hybrid vehicles is in contact with the vehicle frame. Consequently, vibration during driving and other factors may wear away the insulation, causing a short circuit to the vehicle frame and, in the worst case, a fire. Published 2018-10-16.
What to do now
(Recall) 外-2737 ■ Corrective measures: Inspect all vehicles for contact between the electrical wiring and the vehicle frame. Where contact is found, correct the wiring routing. If the insulation has worn away, replace the electrical wiring with new wiring.
Recall number
外-2737
Official notice
2018-10-16
The hazard
The hazard
Electrical equipment (electrical wiring) defect. ■ Defective part (component name): Electrical equipment (electrical wiring). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Due to inappropriate work instructions during component installation, the electrical wiring in some hybrid vehicles is in contact with the vehicle frame. Consequently, vibration during driving and other factors may wear away the insulation, causing a short circuit to the vehicle frame and, in the worst case, a fire.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Recall Numbers
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Turn on automatic VIN checksAffected products
Affected products
Product 1
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mercedes-Benz. Contact: ダイムラーAG. Phone 0120-086-880.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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