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Passenger car (Mercedes-Benz C180 and other models) - Repair

Official notice

10 Apr 2018

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger car (Mercedes-Benz C180 and other models) - Repair. Control software management server defect. ■ Defective component (part name): Control software management server. ■ Details and cause of the structure, equipment or performance deemed not to comply with standards: Due to a defect in the control software management server, some control software written to control units and other components serviced on particular days contains incorrect settings. Consequently: ① The front and rear wheel circumferences may be set to different values, causing the vehicle speed to be displayed incorrectly. ② The cornering lights and headlight range adjustment may malfunction, dazzling oncoming drivers. ③ Incorrect vehicle dimension settings may prevent warnings from operating in some areas, potentially resulting in contact with unnoticed obstacles. ④ Seat belt fastening status may not be detected correctly, causing the warning sound to operate incorrectly. ⑤ Rainfall may not be detected correctly, reducing the operating speed of the automatic wipers. ⑥ Cruise control may fail to adjust speed correctly, causing the vehicle to exceed the set speed. ⑦ The rearview camera image may not be displayed correctly, potentially resulting in contact with unnoticed obstacles when reversing. ⑧ Locking, unlocking and similar operations from inside the passenger compartment may be impossible. Published 2018-04-10.

What to do now

The hazard

Control software management server defect. ■ Defective component (part name): Control software management server. ■ Details and cause of the structure, equipment or performance deemed not to comply with standards: Due to a defect in the control software management server, some control software written to control units and other components serviced on particular days contains incorrect settings. Consequently: ① The front and rear wheel circumferences may be set to different values, causing the vehicle speed to be displayed incorrectly. ② The cornering lights and headlight range adjustment may malfunction, dazzling oncoming drivers. ③ Incorrect vehicle dimension settings may prevent warnings from operating in some areas, potentially resulting in contact with unnoticed obstacles. ④ Seat belt fastening status may not be detected correctly, causing the warning sound to operate incorrectly. ⑤ Rainfall may not be detected correctly, reducing the operating speed of the automatic wipers. ⑥ Cruise control may fail to adjust speed correctly, causing the vehicle to exceed the set speed. ⑦ The rearview camera image may not be displayed correctly, potentially resulting in contact with unnoticed obstacles when reversing. ⑧ Locking, unlocking and similar operations from inside the passenger compartment may be impossible.

How to check if you're affected

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Affected products

Product 1

メルセデス・ベンツ C180 他

Hazard

Control software management server defect. ■ Defective component (part name): Control software management server. ■ Details and cause of the structure, equipment or performance deemed not to comply with standards: Due to a defect in the control software management server, some control software written to control units and other components serviced on particular days contains incorrect settings. Consequently: ① The front and rear wheel circumferences may be set to different values, causing the vehicle speed to be displayed incorrectly. ② The cornering lights and headlight range adjustment may malfunction, dazzling oncoming drivers. ③ Incorrect vehicle dimension settings may prevent warnings from operating in some areas, potentially resulting in contact with unnoticed obstacles. ④ Seat belt fastening status may not be detected correctly, causing the warning sound to operate incorrectly. ⑤ Rainfall may not be detected correctly, reducing the operating speed of the automatic wipers. ⑥ Cruise control may fail to adjust speed correctly, causing the vehicle to exceed the set speed. ⑦ The rearview camera image may not be displayed correctly, potentially resulting in contact with unnoticed obstacles when reversing. ⑧ Locking, unlocking and similar operations from inside the passenger compartment may be impossible.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本株式会社

Phone

Not provided

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Event id

CAA-00000019698

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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