Open official notice

Passenger car (Volvo Volvo XC90) - Repair

Official notice

2 Dec 2016

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger car (Volvo Volvo XC90) - Repair. Due to a defect in the air conditioning system (drain hose). ■ Defective component (part name): Air conditioning system (drain hose). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Improper installation of the drain hose on the vehicle body resulted in interior trim being trapped in the drain hose connector on some vehicles. Consequently, air conditioning condensate may leak into the passenger compartment and enter the wiring connectors of the communication circuit. Continued use in this condition may cause terminal corrosion and poor electrical contact, illuminating the airbag warning light or engine warning light. In the worst case, the airbags may fail to deploy in a collision. Published 2016-12-02.

What to do now

(Recall) 外-2396 ■ Corrective measures: On all vehicles, inspect the installation of the drain hose and replace it with a new one if it is incorrectly installed. Also inspect the connector terminals and replace the connector terminals if any abnormalities are found.

Recall number

外-2396

Official notice

2016-12-02

The hazard

Due to a defect in the air conditioning system (drain hose). ■ Defective component (part name): Air conditioning system (drain hose). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Improper installation of the drain hose on the vehicle body resulted in interior trim being trapped in the drain hose connector on some vehicles. Consequently, air conditioning condensate may leak into the passenger compartment and enter the wiring connectors of the communication circuit. Continued use in this condition may cause terminal corrosion and poor electrical contact, illuminating the airbag warning light or engine warning light. In the worst case, the airbags may fail to deploy in a collision.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2396

Checked manually this time?

Add your VIN to the app Watchlist to receive alerts for matching official notices.

Turn on automatic VIN checks

Affected products

Product 1

ボルボ ボルボXC90

Hazard

Due to a defect in the air conditioning system (drain hose). ■ Defective component (part name): Air conditioning system (drain hose). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Improper installation of the drain hose on the vehicle body resulted in interior trim being trapped in the drain hose connector on some vehicles. Consequently, air conditioning condensate may leak into the passenger compartment and enter the wiring connectors of the communication circuit. Continued use in this condition may cause terminal corrosion and poor electrical contact, illuminating the airbag warning light or engine warning light. In the worst case, the airbags may fail to deploy in a collision.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

ボルボ・カー・ジャパン株式会社

Phone

0120-922-662

Brand: Volvo. Contact: ボルボ・カー・ジャパン株式会社. Phone 0120-922-662.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2396

Event id

CAA-00000016744

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
Something wrong on this page?

Weekly recall digest

Get next week's recalls before you need them.

One email every Monday — official-source recalls for your country, and nothing else. Unsubscribe from any email.

The digest arrives once a week. For matching recall alerts after notices are processed, get the app.

This recall was published 2 Dec 2016. The next one won't wait for you to search.

RecallScope checks listed publishers for the brands and VINs you follow, and can alert you when a matching notice is processed.

apple-buttongoogle-button