Open official notice

Passenger car (Mercedes-Benz S550 and others) - Repair

Official notice

21 Nov 2019

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger car (Mercedes-Benz S550 and others) - Repair. On-board diagnostic system (engine control unit) defect. ■ Defective part (component name): On-board diagnostic system (engine control unit). ■ Condition of the structure, equipment or performance deemed noncompliant with standards, and its cause: Incorrect instructions specifying the engine control unit control program to be installed in the vehicle may cause misfire detection diagnostics to operate incorrectly. Consequently, the engine warning light (MIL) in the instrument panel may illuminate even though no malfunction has occurred, and combustion in the falsely identified cylinder may be suspended. In the worst case, exhaust emissions may exceed the prescribed limits. Published 2019-11-21.

What to do now

(Recall) 外-2950 ■ Corrective measures: Reprogram the engine control unit with the corrective control program on all vehicles.

Recall number

外-2950

Official notice

2019-11-21

The hazard

On-board diagnostic system (engine control unit) defect. ■ Defective part (component name): On-board diagnostic system (engine control unit). ■ Condition of the structure, equipment or performance deemed noncompliant with standards, and its cause: Incorrect instructions specifying the engine control unit control program to be installed in the vehicle may cause misfire detection diagnostics to operate incorrectly. Consequently, the engine warning light (MIL) in the instrument panel may illuminate even though no malfunction has occurred, and combustion in the falsely identified cylinder may be suspended. In the worst case, exhaust emissions may exceed the prescribed limits.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2950

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Affected products

Product 1

メルセデス・ベンツ S550 他

Hazard

On-board diagnostic system (engine control unit) defect. ■ Defective part (component name): On-board diagnostic system (engine control unit). ■ Condition of the structure, equipment or performance deemed noncompliant with standards, and its cause: Incorrect instructions specifying the engine control unit control program to be installed in the vehicle may cause misfire detection diagnostics to operate incorrectly. Consequently, the engine warning light (MIL) in the instrument panel may illuminate even though no malfunction has occurred, and combustion in the falsely identified cylinder may be suspended. In the worst case, exhaust emissions may exceed the prescribed limits.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本株式会社

Phone

0120-086-880

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2950

Event id

CAA-00000025330

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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