Open official notice

Passenger cars (Mercedes-Benz S550 and others) - Repair

Official notice

28 Feb 2018

Last checked

27 Oct 2026

RecallScope risk estimate:MediumCAA Japan

An official CAA Japan notice concerns Passenger cars (Mercedes-Benz S550 and others) - Repair. Door lock (door lock component) defect. ■ Defective part (component name): Door lock (door lock component). ■ Description and cause of the structure, equipment or performance deemed noncompliant with standards: In the left-side door locking mechanisms, improper manufacture of the door lock components, excluding the driver's door, may allow a door to open when the outside handle is pulled, even when the door lock pin is in the locked position. Consequently, the vehicles do not comply with Article 25 of the Safety Standards. Published 2018-02-28.

What to do now

(Recall) 外-2609 ■ Corrective measures: Inspect the locking condition of the left-side doors on all vehicles and, if a defect is found, replace the door lock component with a nondefective part.

Recall number

外-2609

Official notice

2018-02-28

The hazard

Door lock (door lock component) defect. ■ Defective part (component name): Door lock (door lock component). ■ Description and cause of the structure, equipment or performance deemed noncompliant with standards: In the left-side door locking mechanisms, improper manufacture of the door lock components, excluding the driver's door, may allow a door to open when the outside handle is pulled, even when the door lock pin is in the locked position. Consequently, the vehicles do not comply with Article 25 of the Safety Standards.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2609

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Affected products

Product 1

メルセデス・ベンツ S550 他

Hazard

Door lock (door lock component) defect. ■ Defective part (component name): Door lock (door lock component). ■ Description and cause of the structure, equipment or performance deemed noncompliant with standards: In the left-side door locking mechanisms, improper manufacture of the door lock components, excluding the driver's door, may allow a door to open when the outside handle is pulled, even when the door lock pin is in the locked position. Consequently, the vehicles do not comply with Article 25 of the Safety Standards.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

ダイムラーAG

Phone

0120-086-880

Brand: Mercedes-Benz. Contact: ダイムラーAG. Phone 0120-086-880.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2609

Event id

CAA-00000019415

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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